1) Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you interact with our website or services, you may voluntarily provide:
- Full name
- Phone number
- Email address
- Date of birth (if applicable)
- General health and wellness information (via intake forms)
- Appointment preferences
- Payment-related information (processed securely by third-party providers)
B. Health & Wellness Information
We collect limited wellness-related information for safety and service eligibility purposes only, such as:
- Diabetes status (self-reported)
- General foot health history
- Vitals awareness (BP/glucose readings when voluntarily provided)
Important: We do not diagnose, treat, or store medical records. Information collected is for wellness screening and referral guidance only.
C. Automatically Collected Data
We may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
This data is used for analytics and site improvement only.
2) How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide safe, appropriate wellness services
- Communicate with you about your visit or inquiries
- Improve our website and services
- Comply with legal and regulatory obligations
- Maintain internal records for quality and safety
We do not sell or rent your personal information.
3) HIPAA & Health Information Disclaimer
Sweet Feet is a wellness-only, non-clinical service. We are not a medical clinic and do not maintain traditional medical records.
However, we apply HIPAA-informed privacy safeguards as a best practice, including:
- Secure digital forms
- Limited access to client information
- Confidential handling of wellness disclosures
If we observe signs requiring medical attention, we refer you to a licensed medical provider.
4) Information Sharing
We may share information only:
- With trusted service providers (booking, forms, payment processing)
- If required by law or court order
- To protect the rights, safety, or property of Sweet Feet or others
All third-party vendors are expected to maintain industry-standard data protection practices.
5) Third-Party Tools & Services
We may use third-party platforms such as:
- Appointment scheduling systems
- Secure intake forms
- Payment processors
- Website analytics tools
These services operate under their own privacy policies. Sweet Feet is not responsible for the practices of third-party websites or tools.
6) Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- Secure form embeds
- Restricted access to client data
- Password-protected systems
Despite best efforts, no system is 100% secure. By using our website, you acknowledge this risk.
7) Your Rights & Choices
You may:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of non-essential data (where legally permissible)
- Opt out of non-essential communications
To exercise these rights, contact us using the information below.
8) Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve site functionality
- Analyze traffic patterns
- Enhance user experience
You may disable cookies in your browser settings.
9) Children’s Privacy
Sweet Feet does not knowingly collect personal information from children under 13. If we become aware that such information has been collected, it will be deleted promptly.
10) Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact
Sweet Feet Diabetic Foot Wellness Bar, LLC
Email: [email protected]
Phone: 1 757-720-2779
Service Area: Hampton Roads, VA